Last updated: January 2026.
1. Information Collection
We collect information you provide directly to us when you register, order a service, or communicate with us. This may include your name, email address, phone number, and pickup/delivery address.
2. Information Use
We use the information we collect to provide, maintain, and improve our services, process transactions, send you order notifications, and communicate with you.
3. Information Sharing
We do not share your personal data with third parties, except for the purpose of providing our services (e.g., with laundry and delivery partners) or when required by law.
4. Data Security
We take reasonable measures to protect your data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
5. Cookies
Our website may use cookies and similar technologies to improve your experience. You can set your browser to refuse all or some cookies.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data that we hold. Contact us if you wish to exercise these rights.
7. Contact
If you have any questions about this Privacy Policy, please contact us at info@operi.rs.