Last updated: January 2026.
1. Introduction
Welcome to Operi. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.
2. Services
Operi provides laundry and dry cleaning services with pickup and delivery (hereinafter "Services"). We reserve the right to refuse service to anyone for any reason at any time.
3. User Accounts
To use certain features of our Services, you may need to register for an account. You agree to provide accurate, complete, and up-to-date information during the registration process.
4. Payment
Prices for our services are listed on our website and are subject to change without notice. Payment is due at the time the service is rendered or as otherwise agreed.
5. Cancellation and Refunds
You may cancel your order up to a certain time before the scheduled pickup without penalty. Details on the cancellation and refund policy are available on our website.
6. Liability
Operi will make reasonable efforts to ensure the quality of its services. However, we assume no liability for damage resulting from normal wear and tear, hidden defects in material, or failure to follow care instructions on the garment label.
7. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
8. Contact
Questions about the Terms of Service should be sent to us at info@operi.rs.