Washed.
Ironed.
Delivered.

Premium care for your items, with pickup and delivery to your doorstep in Belgrade.You choose the time. We take care of the rest.

Why Operi?

Operi brings together pickup, item care and delivery. We tailor the care of every item, from washing and dry cleaning when needed to ironing and packing. In the app, you choose your times, follow your order, view the price for each item and choose how your items are packed.

Time saving

No trips to the laundry and no queues. From pickup to delivery, item care is all in one place.

Expert Laundry Team

Care tailored to your items

We inspect every item and tailor care to its material, treatment temperature and your notes.

Eco Friendly Laundry

Security and tracking

Your items remain clearly labelled, and you can follow every step of your order in the app.

Time Saving Delivery

How Operi works

From pickup to delivery, you can follow every step in the app.

How Operi Works
Mobile app

Your order,
always at your fingertips.

Choose the times that suit you, follow your order from pickup to delivery, view the price for each item and pay simply in the Operi app.

Available for iPhone and Android.

Operi app home screen

Your first pickup

Choose a time that suits you in the app, and Operi collects your items from your address.

Have your items ready. Security bags are provided for pickup, you place your items inside, and we seal the bags in front of you.

At any time, you can see which stage your order is at.

Once we inspect and sort your items, you can see the price of each item and the total before treatment begins.

Your items are in safe hands

We look after your items carefully from the moment of pickup. We use Orfix™ bags that are closed and sealed in front of you, and every order remains clearly labelled throughout the process.

Sealed in front of you

We place your items in a security bag, write the Order ID and seal the bag in front of you.

Check before treatment

Before treatment begins, we check that the bags are undamaged and correctly sealed.

Tracking throughout the process

Your items remain connected to your order, and you can follow the status in the app until delivery.

Operi for business

We tailor Operi services to the needs and volume of your business, from pickup to delivery.

Call us: +381 69 22 55 995

Email us at office@operi.rs

Frequently asked questions

What is Operi?

Operi brings together pickup, item care and delivery. We tailor the care of every item, from washing and dry cleaning when needed to ironing and packing. In the app, you choose your times, follow your order, view the price for each item and choose how your items are packed.

What happens to my items after pickup?

Once you schedule a pickup, Operi collects your items from your address. At the laundry, we carefully inspect and sort your items, then set the price according to the current price list. As soon as the price is set, you can see the price of each item and the total in the app. We then choose the right treatment, iron your items and prepare them for delivery.

How do I choose pickup and delivery times?

Choose the times that suit you in the app. When delivery is on the way to your address, you receive a notification, and you can follow every next step on the order page.

When will I see the price?

The price is set only after your items arrive at the laundry and we inspect and sort them. As soon as it is set, you can see the price of each item and the total for your order in the app before treatment begins.

How do you choose the right care?

Our team inspects every item, checks its material and washing instructions, and considers your notes. We tailor care to each item's needs, including the appropriate treatment temperature and dry cleaning when needed. We keep delicate items separate so they receive the attention they need.

Can I tell you what matters to me?

Of course. When you schedule a pickup, leave a note for our team. Tell us about stains, delicate materials, valuable items or anything that matters especially to you. If washing instructions are missing or damaged, describe the material and suggest a washing temperature.

How do I choose packing, and when do my items come back?

Choose whether you would like your items folded or on hangers in the app. Once treatment is complete, we pack them carefully and return them to your address in your chosen delivery window. Most orders are returned within a few days.

Contact support

Reach us on WhatsApp or by email.

WhatsApp support
Write to us at support@operi.rs